Wednesday, December 19, 2018

Pre-Conference Workshop on SIAM: 10/02, ΟΤΕΑcademy (17.00 - 19.30)
Room Σ220
ITSM Conference: 11/02,
Maroussi Plaza

George Demetriades

Director IT&T, Athens International Airport

George Demetriades
George Demetriades

During his professional life Mr. Demetriades has undertaken complex project programmes that affected and reformed the operations, processes and procedures of the Organization where he was employed at the time. He has also built a significant expertise in designing & implementing complex IT environments, such as integrated solutions for Banking Institutions.

Mr. Demetriades also has a proven track of record in implementing, organizing and resourcing both independent Business Entities as well as IT Divisions in Europe, Middle East and North Africa. As far as new Business Entities are concerned, his contribution in establishing & operating 2 different Banking Institutions was fundamental, whilst he also initiated the establishment of 2 different IT Shared Services companies, subsidiaries of Greek Banking Institutions, responsible to develop, operate & support various Banking systems, based on Service Management models, that were at the time certified under the respective standards (BS7799, ISO 20000).

Since 2014, Mr. Demetriades holds the position of Director IT&T , Athens International Airport, reports to the COO and leads a team of 52 highly skilled IT professionals aiming to achieve the following targets :

  • Operation of a Unified IT & T landscape offering an One Stop Shop for all companies with business operations within the Airport campus.
  • Build the ability to adapt to the continuously changing business needs of airport and aviation business
  • Maximize the effectiveness of the human resources of the Unit
  • Develop and improve cooperation with International and Domestic Business collaborators,
  • Maximize ROI through aligning technology and innovative business services offering.

The Unit has been awarded a number of innovation and business agility awards since 2015 whilst in 2015 it achieved ISO 20000 certification for its Service Offering.

Mr. Demetriades was born in Athens in 1964, has graduated from the University of Central Lancashire (UK), speaks fluently English and is comfortable with the French and Romanian languages. He is noted for his team spirit, adaptability and structured way of thinking.


Stuart Rance Stuart is a consultant, trainer and author with an international reputation as an expert in IT service management and information security management.
Catalin Niculae Experienced in hardware, infrastructure, and software and recently involved with IT entrepreneurship, Catalin is now leading the latest most technologically advanced outsourcing software development projects in niche technologies.
Andrea Kis An ITIL, Prince2 and Green IT qualified Senior Consultant with a strong practical background and passion for Service Integration and Management, Business Relationship Management, Service Desks and people side of IT.
Tassos Alefantos Tassos Alefantos is a high calibre Management Executive with 20-years of international experience in the areas of Information Technology, Telecommunications and Airport Operations. Results-driven and customer-focused, Tassos possesses unique experience in shaping strategic direction, transforming IT from cost centre to profit centre and has strong relationship management capability and proven commercial acumen.
Robert Goglis An IT professional throughout his career, Mr. Goglis has progressed from the technical to the managerial domain, where he has accumulated extensive experience in the areas of GRC (Governance-Risk-Compliance), IT Service Management, Information Security, IT Audit, Business Continuity and Process Design/Re-engineering.
George Demetriades Mr. George Demetriades is a seasoned IT professional with a 25 year long work experience, out of which, he has spent 19 years in higher Managerial positions (Information Systems Manager, Operations Director, General Manager for Information Systems, CIO etc. ), reporting either to Chief Executive Officers or Chief Operating Officers, depending on the role he possessed in the different Organizations where he was employed.
Nikos Lymperopoulos Mr. Lymperopoulos is the Head of the Group IT Governance at Eurobank, responsible for IT Strategy and Policies, Demand Management and Internal Relationship Management.
Krikor Maroukian Krikor Maroukian as a Sr IT Service Management Consultant at Microsoft Hellas for Central & Eastern Europe is specialized in the analysis of IT architectures, the design of targeted ITSM practices and the adoption of these by organizations. In the past he has been Project Manager at Printec Group based in Athens, Greece.
Paris Bayias Paris Bayias currently holds the position of the Organizational Development Manager at the Athens Exchange Group. He is experienced at a senior level as IT & business consultant, specialized in the areas of project management, operations management and strategic management.
George Papoulias George Papoulias is holding the position of the IT Governance Professional & Senior Project Manager in the IT Governance Division of National Bank Group and acts as the liaison between IT Governance and the Bank’s Internal Audit, Risk Management, Compliance Division and SOX Unit. Has more than 23 years of Governance, Risk, Compliance, Program/Project Management, and Software Engineering experience.
Constantinos Sofianos Constantinos Sofianos started his career in IT in 2002 in Germany. Konstantinos joined Microsoft in 2007 and after transitioning several roles, he is now a Senior Technical Account Manager orchestrating the delivery of Microsoft Premier Services to Microsoft enterprise customers.
Dimitris Stasinopoulos Dimitris Stasinopoulos, IT Governance Senior Consultant of PRIORITY since 2008, has extensive experience in Information Technology System management according to ISO 20000, being an a Senior Consultant in some of the most important projects of PRIORITY SA.
Christos Fousteris Christos Fousteris is the Director of the Quality Assurance & Global Customer Support department of INTRALOT-one of the world’s leading gaming companies, shaping technological and operational developments in the industry. INTRALOT is also the largest Greek multinational Company, with large-scale system installations in ~60 regulated Lottery organizations worldwide.
Greg Hilakos Greg Hilakos is the Product Development Director of Cententia. He brings over 20 years of experience in leading IT teams into success, from conceptualizing and designing to the actual implementation of challenging business projects, including Aatlassian’s industry-leading solutions.

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